Sol Centered-Design

Web site link for the final

2006-05-02T22:39:00.000-07:00

Official website link for the mirror project
http://itp.nyu.edu/~sh1319/ucd/mirror1.swf

Prototype Presentation link

2006-04-24T17:58:00.000-07:00

http://itp.nyu.edu/~sh1319/ucd/UCD4.ppt.htm

User synario archive

2006-04-16T22:06:00.000-07:00

download
http://itp.nyu.edu/~sh1319/ucd/usersynario.webarchive.

User synario

2006-04-10T14:15:00.000-07:00

Analyzing presentation

2006-04-08T00:51:00.001-07:00

PPT file link for the Last presentation

Research

2006-03-27T15:17:00.000-08:00

Finally, we have six research diaries from both male and female about using cosmetic products and getting ready and how they feel about looking at themselves from different angles. It was very fashion sensitive questions and required many photos of their private place such as bedroom and bathroom.
Except one, five of six said that they aware of their looking from the other angle than they look at the normal mirror. Women have more concerns about their cosmetic products while men are more on the mirror. But both men and women have similar amount of interest on mirror since they spend most of time getting ready in front of mirror.

Reflections on the Project so far

2006-03-06T15:04:00.000-08:00

We intereviewed a couple of Males getting ready to go out. We found they often have issues with using the mirrors. This seams to be a common problem of both genders. Because of this we think we would like to focus on a project adressing using mirrors to get ready in the home.

Although we have not come to any conclusive solutions we believe we can better address the needs of self reflection. We plan to research more deeply into the angle of viewing ones reflection using standard mirror solutions. We also plan to look into the domain of cataloging photographs during the 'getting ready' process for later review.

We will be finalizing our user survey journals over the next few days and plan to have feedback by the end of spring break.

Interview

2006-02-27T15:37:00.000-08:00

User Centered Questions – Interview
Name: Sebyul Lim
Age:22
Job: Student

Photolink

1. What kind of skin supplies do you bring bring with you when you go out?

Toner – sample, lip gloss, pressed powder, mascara, hand creame

2. Where do you spend your time getting ready (ex. what rooms, %, around mirror)

Living room : clothes and makeup – uses little mirror because the big one is too far away due to the dresser Bathroom : for cleansers and face wash.

3. How long do you keep your cosmetics products?

lip gloss for about a year – layers separate after a while

4. How do you co-ordinate your outfits with your friends?

don’t coordinate – don’t care

5. Do you pay attention to the expiration dates of your skin products?

don’t pay attention. Usually finish stuff before it goes bad

6. Do you have an organization scheme for your clothes and or cosmetic products?

see diagram

7. Would you appreciate help from outside parties for your fashion.

friends help – yes : Strangers opinion – Nope : Professional – yes

8. Are you aware how look from the other angles?

yes, think about it all the time

9. Do you ever have difficulties seeing what you are doing while shaving?

sometimes hard to see legs – have to put leg up somewhere that is not always available.

10. How do you feel when getting ready to go out?

depending on mood, feel good to get ready : Everyday she tries to look good

11. What kinds of facial and body cosmetic products do you use? (Lotions, serums, powders, creams, etc.)

see pictures

12.How often do you fix your nails? Do you do this by yourself or at a salon.

fix nails every 1 –2 weeks. Not in NY though – too busy moving to go to a salon (80% done at salon)

13. What do you expect from your cosmetic products?

pure skin : long lasting mascara

14. How do you feel when your cosmetic product runs out or gets yucky?

see pics

15. How do you feel when your cosmetic product runs out or gets yucky?

If a product goes bad she gets disappointed but still uses the other products from the company.

Interview questions/ answer & Notes

2006-02-12T21:49:00.000-08:00

Interview questions
What kind of skin supplies do you bring when you go out?

Lip gloss, chap stick, lip balm

Where do you spend you time getting ready?

Bathroom - near mirror (face)& main room for long mirror (clothes)

How long do you keep your cosmetic products?

Lip balm, mascara – when the run out
Gloss – change color preference before it runs out

How do you co-ordinate outfits with friends?

Dress however, if the roommate likes it, she changes her outfit.
Likes to match friends

Do you pay attention to the expirations dates of your products?

Yes

Do you have an organizational scheme for your cosmetics and clothes?

Fold clothes by type, not color
Cosmetics mostly in a bag. When we looked we saw a number of products around the room

Would you appreciate help from outside parties for your fashion?

Yes, from a stylist. Usually ask friend what they think when purchasing

Are you aware how you look from other angles (like from behind)?

In picture I look different than I thought. Cheeks ‘fall off’ from below

Do you ever have difficulty seeing what you are doing while shaving?

No

How do you feel when getting ready to go out?

Excited. I just think about my makeup.

What kinds of facial and body cosmetic products do you use?

Moisterizer, soap, loation (occationally)
Cleanzer, mascara, powers, lip gloss and balm, eye liner..

How often do you fix your nails? Do you do this by yourself or at a salon?

Once or twice a month – by myself

What do you expect from your cosmetic products?

To consistently look nice, and kept its color. Not make my skin yucky or greasy.

Where do you keep your products?

In a bag –
Outside – moisturizer = use more & keep it out
- lotions = larger

How do you feel when your cosmetic product runs out or gets yucky?

Throw it away (usually) –Still has some old lip gloss that is alright.

Observation

2006-02-12T21:31:00.000-08:00

Observation Report Summery

2006-02-06T13:03:00.000-08:00

23 years old Juliana Chan is a single woman living in NYC with a roommate,
February 6, 2006, I visited her at 9AM, and started documenting with a digital camera.
In general, she was busy to be ready to go to work. Walking around the room and the bathroom constantly, she was trying to find stuff that she needed to put on her. At the same time, She tried to keep the neat environment in her room—making her bed and changing the air. The tiny closet space in her bathroom was her the only place to store her precious cosmetics even though she wanted a nice consol she can seat down and place her cosmetics and do her makeup.
Lack of organization system in her closet made her having hard time finding the stuff that she needed. She walked across the room for many times to reach her dresser, desk, closet and bathroom. She was literally ‘entered’ the closet to grab a pair of gloves, a stocking and under wears. She considered the weather and how to look appropriate for the work while she was dressing up.

Observation Using Moving Images

2006-02-06T12:24:00.000-08:00

2006-01-30T10:54:00.000-08:00

Corner deli interior-Deli Delion, Broadway & Waverly
SOL HUH
1.29.2006.
User-Centered Design

We don’t want to stay in a Deli for a long time because when we use a deli, we are usually in hurry so we can grab something quick. Also the deli often get too crowded so that you want to get out of the place as soon as possible. For that reasons, the deli offers convenient system and environment to the customers in many different ways.

What’s the purpose?
The Corner deli, Delion is to provide more food, cigarettes and drinks in a short time.

Users?
Target people of the deli sales are students, office workers in neighbor, and mostly NYC resident who doesn’t have enough time to go to restaurant.

Aspects of Objects and communications:
Corner deli needs to provide fresh and warm food as quickly as possible to the impatient customers. Therefore the communications between clerks and customers should be made quickly and precisely so the customers can get the products in time with satisfaction and the deli makes more profits in a same time. Also the communication between workers is very important to hand in the exact information of products that customers have been purchasing. After the customers order the products, they usually are on the line for couple of seconds before they pay. When they finally pay, person behind the counter receives the information from the other worker. To reduce time that formats the line and to charge the clear amount of money, the communication between workers should be accurate and immediate.
Even though Delion doesn’t have particular system for communication between workers, they depend on well-trained workers who can deal with couple of different orders at the same time.

Environment:
When we consider the major part of purpose of deli, freshness of food and clean environment is one of the most necessary qualifications. Besides, finding products should be easy.
The cleaning status of this deli is comparatively better than the most of the other NYC deli. Salad bar is a very open place to look inside, so you can check the freshness of food. Finding products can be a little tricky because there is no sign other than the salad bar and sandwich bar. For example, if you want to order a coffee, you have to order at the counter but you can’t see any indication for that.

Physical, cognitive, social, cultural and emotional human factors considered in the design? Successful?
Deli Delion is a quite successful place in the matter of their business. Also, in the design matter, it is quite successful too. They located frequent sales products in the front, so users can find things fast and easy.
Salad Bar is shown from the outside. Pedestrians can see the staff working on squeezing a cup of fresh fruit juice. Though it is not a well-decorated modern style of interior, users find the place comfortable and convenient.

How could it be more user-centered?
Some delis’ interior is designed to make customers stay longer in the deli so they choose more products while they are staying. However, this cannot be the user-centered design when we think about the purpose of using deli—grabbing something quick. The deli Delion is a well-designed place for the purpose. There are couples of suggestions to make deli a better user-centered designed place.

Line Formation divider-
Line for the counter and the line for the sandwich bar is not quite well distinguished. Section divider would help people not to stay on the wrong line.

Light in the rack 2,3 area-
Back of the deli is not the most places that people to step in because most of products they need are placed on the front row. Some people who want to look at more products go to this section of deli. However, it’s darker than the other side of deli so not many people go to this section. Better lighting system in this section will improve the shopping environment for users.

Tip jar- There is no tip jar in this deli. Why not?

Easy way to order a combination of sandwiches-
Addressing sandwich often becomes an awkward because of many different choices and options. Simple menu—with popular

combination of sandwich—will help customers to get food more quickly and easily.
Popular drinks on the front side-
Popular drinks such as water and vitamin water should be replaced to the front refrige, Ref.2. They are placed in Ref.3 where there is less lighting with narrow alley. Also this alley is used for the worker’s commute to the storage.

More signs on eye level-
Most signs in Delion are way too high to look at or they don’t even have signs for racks. “Line forms here” and “Order coffee here”, etc would be helpful.